Digital Guest Folder

Welcome to Sauerland Alpin Hotel

To make your stay as pleasant as possible, we've compiled the most important practical information for you. Any questions? Please let us know – we're happy to help.

  • Medical care & emergencies

    For medical assistance, you can go to the addresses in the area below.


    Kloster Grafschaft Hospital

    Annostraße 1, Schmallenberg-Grafschaft

    02972 / 791-00


    Bad Fredeburg Medical Center (MVZ)

    Im Ohle 31, Schmallenberg-Bad Fredeburg

    02974 / 969 320


    Apotheek Löwen Pharmacy

    Weststraße 16, Schmallenberg

    02972 / 4029


    Apotheek Valentin Pharmacy

    Obringhauser Str. 4, Schmallenberg

    02972 / 961930


    Emergency numbers:

    Fire Department: 112

    Police: 110

  • Arrival & departure
    • Check-in: from 3:00 PM
    • Check-out: between 7:30 AM and 10:30 AM

    Prefer to leave a little later? Just ask at reception. We're happy to see what's possible.

  • Cancellation policy
    • Up to 14 days before arrival: free cancellation
    • 14 to 8 days: 50% of the total price
    • 7 to 1 day: 90% of the total price
    • On the day of arrival or in case of no-show: 100% of the total price
  • Tourist tax & Sauerland Card
    • Surcharge: €5.00 per person per day (from 14 years)
    • Includes Schmallenberger Sauerland Card

    With this card, you can use public transport in the region for free and receive discounts on various attractions and excursions, such as the walking bus or taxi rides to popular routes.


  • Payments

    You can pay with us in different ways:

    • Cash
    • Maestro
    • VisaCard
    • MasterCard
    • Amex
  • Parking

    Park for free in our car park directly in front of the hotel.

  • Internet

    Connect to our free WLAN:

    1. Open the settings on your phone/tablet.
    2. Choose WLAN → select the "Telekom" network.
    3. Follow the steps on the T-Mobile login page. If it doesn't work automatically, open the T-Mobile login page using the button.

    Open Hotspot
  • Dogs
    • Dogs are welcome in the hotel.
    • Rate: €15.00 per dog per day
    • Not allowed in the restaurant and wellness area
  • Swimming pool
    • Daily from 7:30 AM to 9:00 PM
    • Note: only open from 11:00 AM on Thursdays
    • Maintenance: 9:00 AM – 10:00 AM
    • Water temperature: 26–28°C
  • Sauna
    • Open daily from 2:00 PM to 9:00 PM
    • Want to use it earlier? Please ask at reception
  • Bowling

    Fancy a game of bowling?

    • Daily from 2pm
    • Reservations via the bar staff
    • Rate: €15.00 per hour
  • Tennis court

    You can use our tennis court free of charge. Please inquire at reception about availability.

  • Restaurant & Hotel Bar
    • Breakfast: 8:00 a.m. – 10:00 a.m.
    • Afternoon snack: 12:00 p.m. – 2:00 p.m.
    • Dinner (All Inclusive Light): 6:00 p.m. – 8:00 p.m.
    • Hotel bar "Hexxenstube": Daily from 2:00 p.m. to midnight

    For more information about the All Inclusive concept, please visit the All Inclusive Light page.

    All Inclusive Light
  • Supermarket

    The nearest supermarket is:


    REWE Your Shopping Park

    Unterm Werth 24, Schmallenberg

    Open daily from 7am

    With bakery, butcher and drinks market

Experience Sauerland

Nature lovers will feel right at home in Sauerland. Endless forests, rolling hills and charming villages invite you to go hiking, cycling, golfing or simply unwind in peace and quiet. Each season offers something new to discover, from snowy slopes in winter to blooming alpine meadows in summer. Be inspired by our tips for the best day trips and experiences in the region.